City of Virginia Beach Resources for Utility Bills
Community Resources for Payment Assistance
The following resources are available to Virginia Beach residents in need of assistance paying a utility bill. You may also dial 2-1-1 for free information on available community services. When you dial 2-1-1, a trained professional will listen to your situation and suggest resources.
Water Assistance Program- 385-6700
The Water Assistance Program is provided by Virginia Beach Public Utilities to qualifying residents. Residents must meet the income threshold in order to qualify. Eligible residents can receive program assistance at a maximum of $300.00 once per fiscal year for a City Services Bill; and $250.00 for a plumbing repair. For more information, call the number provided.
H2O (Help To Others)- 543-8100
The H2O (Help To Others) program, administered by The Salvation Army, offers financial assistance to residents needing help with their City Services or HRSD bill. Residents must be able to demonstrate that a personal or family crisis has inhibited ability to pay utility bills. Eligible residents can receive program assistance one time in any twelve-month period in the amount of $250.00 or the balance due, whichever is less. For more information, call the number provided.
Church of the Ascension-495-1886 Ext. 414
Church of the Holy Family- 481-3492
Holy Spirit Catholic Church- 468-3600 Ext. 111
Human Warmth and Care-727-3331
Mission United (Assists Military Only)-858-7777
St. Gregory the Great Catholic Church-497-8330 Ext. 303
St. John the Apostle Catholic Church-426-2180 Ext. 9
Star of the Sea Catholic Church-428-3492/428-1244